Terms of Service
Last updated: May 13, 2026
1. Agreement to Terms
By accessing and using the website gsq8.com operated by Gold Star Computer Co. ("Gold Star Computer Co.", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access or use our website or services.
2. Products and Services
2.1 Product Information
We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, pricing, or other content on our website are accurate, complete, reliable, or error-free.
2.2 Pricing
- All prices are displayed in Kuwaiti Dinar (KWD)
- Prices are subject to change without prior notice
- We reserve the right to correct pricing errors
- Special offers and discounts may have specific terms and conditions
2.3 Availability
Product availability is subject to stock levels. We reserve the right to limit quantities or discontinue products at any time.
3. Orders and Payment
3.1 Order Acceptance
Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including:
- Product unavailability
- Pricing or product information errors
- Suspected fraudulent activity
- Credit/payment issues
3.2 Payment Methods
We accept the following payment methods:
- Cash on delivery
- KNET (Kuwait Electronic Transfer)
- Bank transfer
3.3 Payment Security
All online payments are processed through secure, encrypted channels. We do not store your complete payment information on our servers.
4. Shipping and Delivery
- Delivery is available within Kuwait
- Delivery times are estimates and not guaranteed
- Risk of loss passes to you upon delivery
- You are responsible for inspecting products upon receipt
- Delivery charges may apply based on location and order value
5. Returns and Refunds
5.1 Return Policy
- Returns must be requested within 7 days of delivery
- Products must be unused, in original packaging, and with all accessories
- Certain products (opened software, consumables) are non-returnable
- Return shipping costs may be the customer's responsibility
5.2 Refund Process
Approved refunds will be processed within 14 business days using the original payment method. Refunds may be subject to restocking fees.
6. Warranty
- Products carry manufacturer's warranty where applicable
- Warranty terms vary by product and manufacturer
- Warranty claims must be submitted with proof of purchase
- Warranty does not cover damage from misuse, accidents, or unauthorized modifications
- Thermal printheads have a maximum 1-month warranty for manufacturing defects only
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Gold Star Computer Co. or its content suppliers and is protected by copyright and trademark laws. You may not:
- Reproduce, distribute, or modify any content without permission
- Use our trademarks or logos without authorization
- Copy or scrape content for commercial purposes
8. User Conduct
When using our website, you agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Submit false or misleading information
- Interfere with the website's operation or security
- Use automated systems to access the website without permission
- Engage in any fraudulent activity
9. Limitation of Liability
To the maximum extent permitted by law:
- We provide the website and services "as is" without warranties of any kind
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the specific product or service
- We are not responsible for third-party actions or content
10. Indemnification
You agree to indemnify and hold harmless Gold Star Computer Co., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Kuwait. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Kuwait.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance of the modified terms.
13. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14. Contact Information
For questions about these Terms of Service, please contact us:
Gold Star Computer Co.
Shop No. 9, Mezzanine, Zeina Center 2, Building with BEC Exchange, Hawally, Kuwait
+965 9914 1024
sales@gsq8.com
www.gsq8.com